How to Fix Chromecast Google TV Remote Hanging issues?


Chromecast with Google TV is becoming quite popular in the streaming market. It is receiving an overwhelming response from users wherever it is available. The availability of Google TV along with Chromecast is an exceptional offering for video viewers. The addition of a remote makes the deal even sweeter. However, some users are having freezing and hanging issues with Chromecast’s Remote. Its LED light keeps glowing once the remote hangs while using it. So, if you’re having the same issue then here’s a quick fix for the issue.

chromecast with google tv

Must See: Chromecast with Google TV vs Amazon Fire TV Stick Lite, Comparison in Detail

Fix Chromecast Google TV Remote (Hang or Freeze)

There are a couple of ways to rectify the issue of freezing Chromecast Voice Remote.

Reconnect Again (Pairing)

It is quite an easy way to rectify the issue by removing and repairing the remote. Follow the steps below:

  1. Install Google TV Remote App on your smartphone.
  2. Then, using your phone to go into the Google TV Settings, and remove Remote.
  3. Pair the remote again with your Chromecast.
  4. That’s it.

Remove Batteries

It is another option to quickly resolve the issue and again start using the remote.

chromecast with google tv remote

You need to pull out the cell battery in the remote for a few seconds. Then reinsert the batteries and press the back + home button to pair.

These are two different ways to resolve the Chromecast Google TV Remote freezing issue.

Confirm Remote Pairing

Sometimes Chromecast Remote unpairs itself, so always make sure it is paired. To do so follow the steps below:

  1. Use the navigation buttons on the remote to navigate to Settings.
  2. Now Scroll to Remote and Accessories, and select Setup remote buttons.
  3. Select your TV and then set up buttons to control Volume and some other basic functions.

Soft Reset your TV

If all the above things are working, and the Remote is paired, then it is time to soft reset your TV. The users can easily do it by following the steps below:

  1. Turn Off your TV, and unplug the power cable from the outlet.
  2. Keep it disconnected for 30 seconds, and then plug in the power cable.
  3. Now, check if the Chromecast Remote started working or not.

These are some potential fixes that the user can perform to fix Chromecast Remote Not Working issue.

Reset your Chromecast

If any of the above potential fixes don’t work, then make sure to reset your Chromecast. You can follow our guide to resetting Chromecast and it will surely fix all the major issues.

In case things didn’t go well, then you should contact the official Chromecast support and ask for a Remote replacement if under warranty. Otherwise, you have to buy the remote separately.

New Chromecast Features

The latest Chromecast brings splendid upgrades over its predecessors. The compactly designed Chromecast supports up to 1080p resolution and works on both the 2.4GHz and 5.0 GHz wireless networks. The users can plug HDI directly into the TV and draw power from Micro-USB. It measures 5.1cm x 1.3 cm x 5.1 cm and weighs 40 grams.

It is available in three different colors.

  • Mirror Android Phone or Tablet to the TV.
  • Stream Websites and more from your laptop.
  • Android TV improves the overall experience with Chromecast.
  • Endless Apps support.
  • Dedicated Remote for easy usability.

Apart from these exciting features, there are various interesting use cases of Chromecast. We hope our guide to fix the Chromecast Google TV remote has helped our readers. You can comment below if still, the issue persists.


  1. So, what does this do differently than the old chrome cast we have been using for years?
    Why do I need this instead of my old chromecast device?

  2. Anyone with Bluetooth issues get a hdmi 2.0 compliant hdmi extender and position the Chromecast ways from the TV and possible interference devices.

  3. I have tried both ways and my remote is still not working. The white light just slowly pulses nonstop. In fact, once I got to the pairing step on the first suggestion, the google tv never stopped searching. This is very frustrating since I have only had this new Chromecast with remote for 2 months!

      • I had to install the “Android TV” remote first, pair that app on my phone with the chromecast with google tv, then hold down the back arrow and home key AGAIN to get the white light to pulse, then use the app’s center button to select the remote it found which shows its mac address in top right of screen and then shows “Pairing” then “Paired”. However, this was after “forgetting” it in an effort to get the remote to work on the home screen, and it still does not work on home screen. Voice works & then remote works in apps like Hulu but when back to home the arrow selector circle thing just stays on “For You” and is unresponsive. Grrr.

  4. I buy online from i have the same issue in remot i buy just 1 month ago i do the same but still not working im trying to replace my remot but there is no option in noon for replacement so anyway dont buy it

  5. I tried everything but the orange light keep pulsing. Finally I went into bluetooth on my Sony TV and paired the chrome remote and then it connected and I could navigate around the Sony home screen so the remote was actually working. I then deleted the chrome remote from the Sony TV, then factory reset the Google Chomecast TV by holding down the reset button then set it up again. This time the remote paired with the Google Chomecast TV, the setup was completed and all is OK now.

  6. I found the solution to the unresponsive remote.

    What I did that worked:

    Take the batteries out of the remote.

    Press the small button on the *Chromecast dongle/device itself. This starts the scan for Bluetooth accessories.

    Put the batteries back in.

    The remote should automatically pair. If it does not, repeat steps 1-3 (this failed for me first try but worked on the second).

  7. thanks installing the “Android TV” remote first, pair that app on my phone with the chromecast with google tv

  8. A factory reset of the remote itself worked for me.

    1)Take the batteries out of the remote

    2) Press and hold the home button

    3) While holding the Home button, reinsert the batteries.

    4) Hold the button while the LED light is solid.

    5) When the light starts pulsing, release the button.

  9. None of the above worked for me. Putting a new set of batteries worked, but I just replaced them a week ago! Now having to replace them again. I have had to replace the batteries in my CC remote numerous times since having my CC less than a year! There’s gotta be a better way.

  10. I just got one for free when I signed up for Internet with T-Mobile. I was actually planning on getting an Apple TV, or a cheaper Amazon Fire because I didn’t want to buy anything made by Google since they’re such a shit company, but it was free. I was right, this absolute piece of garbage will not even let me set up the remote. Every time I select the option to pair it with the Goggle TV device and then select my tv from the long list, it just takes me back to the same screen and I’ve just gone in circles two dozens times. Fuck Google and their shit products, I wouldn’t buy any of their shit.


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